Privacy Policy

This Privacy Policy explains how Balocare Pharmaceuticals (“we”, “us”, “our”) handles information collected through this website (https://balocarepharmaceuticals.com). This site is a product catalogue and WhatsApp enquiry platform — it does not include user accounts, shopping carts, or online payment, so we do not collect account, cart or payment data.

Information we collect

• WhatsApp enquiries: when you tap an “Enquire on WhatsApp” button, you are taken to WhatsApp with a pre-filled message. Any conversation that follows takes place on WhatsApp and is governed by WhatsApp’s own privacy policy, not this one.
• Contact details you send us directly: if you call, email or message us, we receive whatever information you choose to share (e.g. your name, phone number, and the details of your enquiry).
• Basic analytics: at present this site does not run analytics tracking. If we add an analytics tool in future, this policy will be updated to describe it before it is enabled.
• Cookies: this site does not use cookies for advertising or cross-site tracking. Any cookies used are limited to essential site functionality and, if enabled, analytics as described above.

How we use information

We use the information you share with us solely to respond to your enquiry, provide product information, and improve this website. We do not sell personal information to third parties.

Third-party services

This site may embed a Google Maps location and link out to WhatsApp. These third-party services operate under their own privacy policies, which we encourage you to review: Google’s privacy policy and WhatsApp’s privacy policy.

Data retention

Enquiry details you send us are retained only for as long as reasonably needed to respond to and follow up on your enquiry, or as required by applicable law.

Your choices

You may choose not to share personal information with us — this may limit our ability to respond to a specific enquiry. To ask about, correct, or request deletion of information you have shared with us, contact us using the details below.

Contact

For privacy-related questions, contact us at amitkumarsaini067@gmail.com or +91 9720874019.